About: Frank Piller
- Profile
- Frank Piller is a chair professor of management and the director of the Technology & Innovation Management Group at RWTH Aachen University, Germany, one of Europe’s leading institutes of technology. He also is a founding faculty member and co-director of the MIT Smart Customization Group at the Massachusetts Institute of Technology, USA. His recent research focuses on value co-creation between businesses and customers/users, customer-centric value creation, strategies to increase the productivity of technical problem solving, and models to cope with contingencies of the innovation process. Frequently quoted in The Financial Times, The Economist, and Business Week, amongst others, he is regarded as one of Europe's leading experts in the fields of mass customization, customer-centric value creation and open innovation.
- Website
- http://tim.rwth-aachen.de/piller/
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